Terms & Conditions
1. I am at least 18 years old (for European customers) or 21 years old (for US customers).
2. I am using this site for personal, commercial or informative purpose only and will keep all the information (shipping location,billing addresses, security policy) confidential and won't show my account to anyone.
3. I am not a law enforcement collaborator and am not affiliated with any kind of law enforcement organizations.
4. I am not interested to harm to anyone from this site and use it for commercial purpose only.
5. I will treat the operators of this site in a friendly and cultural manner.
6. I know that some of the products listed on the site may harm my health and have unwanted side effects.
1. The packages are being shipped by Regular Airmail from Europe.
2. The package is shipped by plane to your country and by terrain transport to your location.
3. We are providing international shipping only, no domestic service available.
4. The orders are being shipped in 1 - 5 days after the payment has been transferred to our account.
5. Average time of arrival is 7 - 20 days.
6. You may begin to worry and report if a package is more than15 days late, smaller delays are considered normal as the mail service is unstable.
7. Products are stored in different warehouses in different countries, so we split the orders in as many packages as it is needed and the shipping date may differ with 24-48 hours from package to package.
8. After the package is shipped you will be notified by mail about this and also an expected arrival date will be provided in your order history on the site.
9. The expected arrival dates are provided by the mail service and are not accurate, the real arrival date may differ with 3-5 days from the displayed one.
10. The shipping speed can't be influenced by us as the mail service is out of our competence, so we can't exclude shipping delays.
11. Billing address and shipping address may be different. the shipping address must be real and available for you for at least 40 days.
12. If you want an order to split and sent to different addresses, then you have to place different orders and fill there the addresses you need, in this case you'll have to pay the shipping fee only once.
1. Please read the ordering instructions before placing an order.
2. After an order is placed it will stay inactive until you pay for it and we'll begin processing it within 24 hours after we get the funds.
3. You can cancel and delete an order whenever you want but only in the case it is not activated, in cases when the order is paid or activated by us you have to request it's cancellation by sending a ticket.
4. Placed order won't save the products in stock, so if difference between the date you have placed the order and payment date is longer than 1 week you have to confirm the availability of the ordered products by ticket.
5. Placing an order will freeze the price, so if the order is kept unpaid in the system and when you decide to pay for it the pricing is changed, then you'll have to pay the old price stated in your order.
6. If you order a large amount of different products but the amount per product is not enough to get a bulk discount, then just order them and contact us to fix a reduced price in the limits of our marketing policy.
7. We have to inform you that there are sometimes shipping delays caused by technical problems, but this is not a reason to worry or to be disappointed. If an order is held in the store more then 7 days,please create a ticket and ask for compensation, we are giving credits in such cases.
8. You can always check the status, content and other information about your order in your order history available from your account on the site.
9. The order tracking code attached to your purchase shouldn't be confused with mail tracking number (reference number), they are completely different items.
10. If you have ordered by mistake the products you don't need and haven't managed to clarify this with us until the shipping date,then we won't reship you the needed product.
11. Each time when you receive a package you have to log in the site,open your order history and in the field near to each product from that package you have to enter the received amount and click accept, this way you are informing us that the package has been received.
1. Shipping delay is being counted after the expected date displayed in your order history.
2. A package can be considered lost if it is more than 30 days over due.
3. The first complain of mail delay should be sent not sooner than on the 15th day after the expected date shorter delays are not a reason to worry as the mail is unstable.
4. On the 30th day after the expected date you have to report the package loss and get back to us with the package and order ID and anew address for reshipment.
5. A new shipping address is required to avoid further problems, if you don't want to provide it then we'll reship anyway, but the shipping won't be guaranteed, so we won't reship the second time.
6. If a missing product from your late package is out of stock when it should be reshipped then you have 2 variants - waiting for the stock update or accepting a replacement in the limits of the cost you've paid for the initial products.
7. If your package is seized and you received the seizure letter then you have to report this case in a ticket and also scan it and send to the following address. After the letter is reviewed and there shipment accepted you have to provide us a new address for reshipment. Points "5" and "6" from this paragraph also affect in cases of seizure.
8. The sender address on the package shipped to you is fake, so we won't get it back if it is returned to sender, you have to report the reason of return in a ticket and discuss the case with an operator.
9. Missing packages because of wrong address typed are not being reshipped.
10. If you change your address (move to another house) before the expected date then the package won't be reshipped. If you do this after the expected but 30 days over due are not passed then you'll have to leave someone to receive the package at your previous address, otherwise we'll compensate only 50% of the package value.
11. Product amount shortage is being compensated after you report this and the operator makes a conclusion.
12. Arrival of wrong product is also compensated with a reshipment of the initial ordered products.
13. In case of product damage followed by inability to use it you have to report about this in a ticket and then take pictures of the damaged products,labels and packing and send them to the following address.
1. All the products are being tested before we get them. Quality authenticity is guaranteed by the manufactured and protected by us.
2. Any quality problems should be immediately reported to the site administrator in a ticket with a clear description of the problem, proves pictures in case it is needed.
3. If you are allergic to some compounds from a product bought from us but you've used them, please contact your doctor, such cases are out of our competence.
1. All personal information in the Steroids Australia Shop web site will be treated according to European legislation. The data of customers Steroids Australia Shop web site, cannot be disclosed even upon an official request submitted by the authorities of foreign countries.
2. It is your responsibility to determine whether Internet purchases of drugs in your area are prohibited under local laws.